Critical Analysis Of The Hidden Leader Leadership...

w Haley ELC 754 The University of North Carolina at Greensboro Critical Analysis of The Hidden Leader: Leadership Lessons on the Potential Within Prior to the school year starting my wife shared with me an article she read regarding five characteristics of successful business people. One area she shared stuck with me as something I have not incorporated enough in my adult life. We all make excuses for how busy we are and how we do not have time in our life to add something else even if it may increase our productivity in a variety of arenas. When she talked to me about journaling as a means to reflect on my day I half-heartedly paid attention. Anyone who is married knows that it is hard to ignore advice from your spouse specifically if it is something you can do just before you go to sleep. Eventually I gave and the five to ten minutes I spending reflecting on my interactions of the day has been a life changer. Superior leaders reflect on their experiences and create leadership lessons base on what they have learned. When I read the section Implications for Leaders I immediately thought back to my conversation with my wife and how valuable this practice has been for me the first couple months of the school year. It is not as if I have never reflected on my work, but to purposefully spend time reflecting on situations from the day is life changing. The late Jim Valvano so eloquently said in his last public speech during the ESPN ESPYS â€Å"we should spend some timeShow MoreRelatedElements Of The Hidden Curriculum And The Impact On Student Achievement1989 Words   |  8 Pages Elements of the Hidden Curriculum and the Impact on Student Achievement Jack W. Ledford Central Michigan University Abstract The hidden curriculum includes many elements. The focus on student achievement, classroom management, and relationships within the school setting are three aspects that impact student achievement. School leaders must use strategies to ensure that the district emphasizes academic achievement as their top priority. It is vital that the principal assist teachers to be successfulRead MoreAnalytic Book Review: How the Mighty Fall and Why Some Companies Never Give in Abstract4462 Words   |  18 Pagesfundamental factors in the underlying structure and culture of an organization. Finding out and isolating these factors is the real challenge. Management and leadership studies have highly valuable applications to governments and forms of settings in which sync is required in the efforts of team for the accomplishments of objectives. Decision making within an organizational setting and the sharing of responsibility is the key determinant of success in organizations. Introduction â€Å"How the Mighty Fall andRead MoreShenzhen Filtroil: Finding Balance6327 Words   |  26 PagesNovember 2010 Content Executive Summary 3 Introduction Methodology of Research 4 Part I. 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FRAMEWORKRead MoreOrganisation Culture4416 Words   |  18 Pagesevaluates organisational cultures in the Early Years settings. The first part looks at the theoretical background to the evolution of organisational culture its importance and types. The second part examines the link between leadership, organisation culture and change management with analysis from experience as an EYP. It also looks at key factors that influence change, problems with change and techniques for implementing change in Early Years settings. The final part is a conclusion and a suggestion ofRead More65 Successful Harvard Business School Application Essays 2nd Edition 147256 Words   |  190 PagesBUSINESS SCHOOL HARVARD SUCCESSFUL 65 APPLICATION SECOND EDITION E S S AY S APPLICATION BUSINESS SCHOOL HARVARD SUCCESSFUL 65 ECSNS A IYI O N S SE O D ED T With Analysis by the Staff of The Harbus, the Harvard Business School Newspaper ST. MARTIN’S GRIFFIN NEW YORK 65 SUCCESSFUL HARVARD BUSINESS SCHOOL APPLICATION ESSAYS, SECOND EDITION. Copyright  © 2009 byThe Harbus News Corporation. All rights reserved. Printed in the United States of AmericaRead MoreEssay on A Marketing Case Study on Axis Communications5143 Words   |  21 Pages 1. INTRODUCTION†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.3 2. SITUATION ANALYSIS†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..4 3.1 External Analysis.....................................................................................................4 3.2 Internal Analysis......................................................................................................8 3.3 SWOT Analysis.................................................................................Read MoreIn Search of Excellence - Past, Present and Future Su Mi Dahlgaard-Park Institute of Service Management Lund University9912 Words   |  40 Pageshave a profound understanding what it really means to be excellent. Since 1982, where Peters and Waterman published their famous book In Search of Excellence - Lessons from America’s Best-Run Companies, there have been many suggestions for a definition of Excellence, and for the success criteria behind excellence. The starting analysis model or framework used by Peters and Waterman was McKINSEY’s 7-S Framework. The models comprised the following seven success criteria for excellence: Hardware:

Edgar Allan Poe s Writing Style - 1071 Words

Edgar Allen Poe’s writing style was not well received during his life time, however his writing gained recognition as time passed turning him into a famous figure in the world of literature. Born in 1809, Poe died at the young age of 40 in 1849. Poe was one of the first writers to use short stories as a serious literary style. Most readers are unaware of the vast symbolism in Poe’s writing, but do enjoy the tonality and imagery he creates. Attention to detail and imagination allowed Edgar Allan Poe to influence a new style of writing in the nineteenth-century, and create some of the finest fictional horror stories which gained him recognition, although mostly after his death. Edgar Allan Poe’s writing differed from most writers during his time period. He was often critical of his contemporaries, as most writers wrote with the purpose to teach or instruct readers or make a religious or political statement. Poe believed literature was to be simply for the reader’s amusement. Due to his dislike for this didactic style of writing, he preferred writing horror short stories with the use of his imagination, which would impact the future of literature. Because Poe did not write like most of his contemporaries, he failed to have his work highly regarded by established literary people of his day. Poe not only wrote literature, but also contributed as a critic of his fellow writers. In nineteenth-century European literature, a movement began what was known as art for art’s sake – PoeShow MoreRelatedEdgar Allan Poe s Writing Style1303 Words   |  6 Pagesprovince of the poem† Poe, Edgar Allan. The Philosophy of Composition. 1846. The name Poe often brings to mind tales of horror and mystery, but this Poe was also a writer of sophisticated poems, capable of extreme poetic beauty within a dark genre of writing. Poe never lived the happiest of lives, but his writing is extraordinary, both for its execution, and for the sheer elegance of the words which he found to write upon the page. Death is among one of the recurring themes which Poe explored. Dark andRead MoreEdgar Allan Poe s Writing Style1942 Words   |  8 Pagesintelligence.†(Edgar Allan Poe) Edgar Allan Poe is a well-known author and poet from the 19th century. Poe has over sixty-nine publishe d works, and many are still being found today. His writing style is very dark, twisted, and depressing, but leaves a lasting impression. Poe based his writings off of his life which was a series of tragic events. Edgar Allan Poe’s work has inspired many movies to be made from his works and his works continue to inspire many authors today. Edgar Allen Poe is consideredRead MoreEdgar Allan Poe And Nathaniel Hawthorne848 Words   |  4 Pagesbreaking free from the intellectual traditions of the past. This is effectively expressed by Edgar Allan Poe and Nathaniel Hawthorne despite differences in their writing style through the stories of The Raven and The Scarlet Letter respectively. Although their writing style is different, both authors indicate that breaking free from intellectual traditions of the past is present in their writing. Both Poe and Hawthorne want to know why things happen rather than how things happen so they focus onRead MoreAn Analysis Of Edgar Allan Poe s The Black Cat 1650 Words   |  7 PagesBrittany White Mrs. Bey English 1101 1 April 2015 A Day in the Life Edgar Allan Poe is a very talked about writer. He has a dark, mysterious, gothic writing style. Poe was a troubled man that struggled in a lot of different areas in his life. It is believed that all of Edgar Allan Poe’s short stories were connected to his tragic life events. â€Å"The Black Cat† is one of Edgar’s well-known short stories. It is about a man that endured a series of tragic events. This man was very feminine and his lackRead MoreEdgar Allen Poe: Writing Style1259 Words   |  6 PagesEdgar Allen Poe: Writing Style The short story writer which I have chosen to research is Edgar Allen Poe. After reading one of his works in class, I realized that his mysterious style of writing greatly appealed to me. Although many critics have different views on Poe s writing style, I think that Harold Bloom summed it up best when he said, Poe has an uncanny talent for exposing our common nightmares and hysteria lurking beneath our carefully structured lives. ( 7) For me, this is doneRead MoreThe Father Of The Detective Story1593 Words   |  7 Pagesâ€Å"The Father of the Detective Story†: How Edgar Allan Poe Developed and Influenced the Detective Fiction Genre Edgar Allan Poe has become a household name in the literary world. His unique writing style has earned him much-deserved respect and recognition. Poe s poetry and short story oeuvre follows a consistent, melancholy theme of death and darkness that has captured and haunted readers for years (Baym, et al. 683). Perhaps his most legendary contribution to literature is his creation of theRead MoreThe Tortured Poet : Edgar Allan Poe1312 Words   |  6 PagesThe Tortured Poet: Edgar Allan Poe â€Å"Beauty is the sole legitimate province of the poem† Poe, Edgar Allan. The Philosophy of Composition. 1846. The name Poe often brings to mind tales of horror and mystery, but this Poe was also a writer of sophisticated poems, capable of extreme poetic beauty within a dark genre of writing. Poe never lived the happiest of lives, but his writing is extraordinary, both for its execution, and for the sheer elegance of the words which he found to write upon the pageRead MoreEdgar Allan Poe; Fame Inspired by a Tragic Life865 Words   |  4 Pagespoet, Edgar Allan Poe, had been plagued by grief from an early age. He was an amazing poet and author who just happened to have a darker story. Many who have studied this prestigious man feel that his works, though magnificent, were extremely dark. Some believe it was nothing more then a fancy for him to spin such gruesome tales. Others feel his work was manipulated by the misfortune of his past. These people have actually found eviden ce that agrees with this statement. The works of Edgar Allan PoeRead MoreInfluence Of A Life By Richard Connell And Edgar Allan Poe1600 Words   |  7 PagesThe Influence of a Life Richard Connell and Edgar Allan Poe, two of the most famous authors at the time, are recognize by the different types of literature they wrote. Several of these pieces are still popular today. In many cases the life of the author can impact the different themes, or the techniques they use in their stories. Richard Connell’s and Edgar Allan Poe’s backgrounds reflects in the writing techniques they used to captivate their audience. Biography of Richard Connell The famous writerRead More Edgar Allen Poe Essay860 Words   |  4 PagesEdgar Allen Poe Edgar Allen Poe is a writer of the 1800’s. He has written many classics and has a unique style. Edgar fits into a gothic romance style that was prevalent at the time of his writing. Science at the time was making leaps and bounds and often scientists were immoral and hypocritical. This is reflected in Edgar’s sonnet to science were science has been destroying all that Edgar finds wonderful in the world. Edgar has a tough life with many losses which is also reflected

Being a Team Player free essay sample

With this topic that I pick is team player. In this paper I will be discussing and arguing my point of view of what a team player is. How a team player is valuable to a company or in school. I will also go into a debate of the dislikes and likes of a team player. When is the best time to be a team player? So hopefully after reading this paper you will be able to understand my point of view on the team player. Team Player When you go to Dictionary. om and look up the definition team player you will ind that there are several definitions to a team player. You can say that a team player is someone that carries his or her own weight. A worker or a student that always goes above and beyond of what is expected of him or her. A person that can function on a Job and complete all tasks that are given. We will write a custom essay sample on Being a Team Player or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Or you can have your own definition of what a team player means to you. TEAM PLAYER In any company or any aspect of life you will need team players it maybe in the workplace or in school. Team players can be very valuable in the workplace when rying to get assignments done so you can leave on time or before the scheduled shift. A team player can also get promotions or other recognitions for being a team player. Likes and Dislikes You may find that in most cases that 90% of the time that people love a team player. But then you will always have those that dont like a team player. The likes of a team player are that they are dependable. They are always willing to take on more work than others. They are able to complete assignment on or before the due dates. In the classroom team players are liked due to the fact that they will help other students that have not quite grasped the concept that the teacher has taught the teacher will use the team player to help in the classroom. The team player in a classroom setting in most cases is labeled as a teachers pet. Most of the times the assignments are done with perfection. Then on the other hand you will have those people that dont like a team player due to the fact that they will always get recognitions. They are lways called out on the good work that they have accomplished or how that team player has helped on a project in the classroom or in the workplace. Doing more work than the average worker. Some workers see this as a threat to their Job. The worker may also feel as though there Job is at Jeopardy. If the work is in a high position they can be demoted due to the team player that is doing more than what is expected. Valuable In many ways I will say that a team player is valuable. They are valuable to a company because in most cases the team player keeps the company afloat. In many companies the President, CEO, or supervisors always want to keep their team players. Some companies will not let their valuable player go due to competition. Being a valuable asset is very important because it looks good a resume that you are part of a team and that you can work well with others. In most companies you have to be a team player to help the company succeed. So by the potential employer already seeing this on a resume is a plus.

Compensation and Benefit Free Samples †MyAssignmenthelp.com

Question: Discuss about the Motivation Compensation and Benefit. Answer: Rewards should be given to the employees so that satisfaction level and motivation can be enhanced effectively. The best way to motivate the different generations that exist in the organization would be proper incentive policy. There should be proper incentive policy in the organization so that employees can be motivated. The incentives are related to the monetary terms in which the employees get the reward according to the overall performance of the organization. In the present scenario, it is analyzed that each and every generation want proper monetary benefits. To motivate every generation in the workplace it is important to take into consideration effective incentive policy so that benefit to the employees related to recognition can be achieved. Incentives enhance the zeal of the workers to perform in a better manner. Therefore, it is analyzed that hope for a reward is one of the powerful incentives to enhance the motivation level of the employees. Incentives can sometimes help to accomplish the overall goals and objectives of the organization. The requirement of incentives can be many like to enhance the overall productivity, to enhance the commitment level of the employees towards the assigned activities and also to shape the behavior towards the working structure of the organization (Reeve, 2014). There are monetary incentives as well as non-monetary incentives that help human resource practitioner to enhance the overall satisfaction level of the employees. Non-monetary incentives are related to security of a job and also job enrichment. So, it is important to focuses on these aspects so that employees can give their best (Pinder, 2014). References Pinder, C. C. (2014).Work motivation in organizational behavior. Psychology Press. Reeve, J. (2014).Understanding motivation and emotion. John Wiley Sons.

The Intellect And The Heart Essay Example

The Intellect And The Heart Essay Messages from the soul that began by naming things, and which in time grew into still longer, more intricate stories, are still with us today. We call these messages the same thing we did in ancient times: poetry, which is itself derived from the ancient Greek root, poiein: to make. Not to write lines, meter, rhymes, stanzas, but simply to make something where there was nothing before. This is what makes them timeless. My experience with poetry has been not been limited, but to understand the essence of poetry took a long time. I understood poetry when I was in 11th grade in Pakistan, and ever since it has attracted me, especially spiritual poetry. My first encounter with it was a poem by a very famous poet, Dr Mohammad Allama Iqbal. His poem The Intellect And The Heart  had an immediate impact on me. Poetry is a very basic and essential form of human art, which is why we all can relate to it. When reading or writing poetry we instinctively know that something profound has occurred. When our own poems come to us, we treat them as sacred events. No one has to tell us to do that, we automatically do it, because every fiber of our being knows we have received something similar to grace, that the soul itself has spoken to us, and for us. Similarly through this poem The Intellect And The Heart I have learned what i would have taken years. During reading this poem it dawned upon me that knowledge does not lead to the comprehension of the Essence of God. The heart guides one to the final goal. Before reading this poem i had to read about the poets life and the influence under which he wrote it. We will write a custom essay sample on The Intellect And The Heart specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on The Intellect And The Heart specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on The Intellect And The Heart specifically for you FOR ONLY $16.38 $13.9/page Hire Writer In this particular poem he has tried to explain the concept of understanding God. What struck me while reading this poem was that through his use of Intellect and Heart (Intuition) he has tried to explain the controversy of the relative efficacy of these two means of knowing the truth about the existence and the essence of God and His relationship with the universe, both material and spiritual. I was surprised my self to reach this idea while reading it as this very controversy is a part of every Muslim life. This poem gave me another aspect of searching God. Not through the human eyes but with an understanding and devotion. To understand the existence of God we have to look with in our own self and have to look with all intelligence and love towards God for the purpose of finding him. This in itself is an accomplishment for us. This is the very message that I got from this poem. It had a very positive experience and i was in a phase of judging Gods existence without even looking for him. In his poem the poet has used Intellect (Knowledge), reasoning and logical thinking synonymously for ways of acquiring the knowledge of the material universe. The ways depending upon the above faculties are the material ways of experimentation and reasoning. Similarly, he has used Heart, Intuition, and love of God, faith, belief in the realities of the unseen or transcendental universe, based on revelation, synonymously for the means of acquiring knowledge of the spiritual universe. In the matter of the controversy of Intellect and Intuition he has recognized two different situations in one of which Intellect gets precedence over Intuition and in the other the precedence is reversed; for example Learning is from you, but Divine Knowledge is from me You only seek Divinity, but showing Divinity I am. I noticed that here the poet has acknowledged that brain or Intellect is the source of learning but the divinity can only comes from heart. I also noticed that through this method of poetry he has tried to show that such heavenly knowledge cannot be achieved through Intellect or commitment alone. These two forces have to work side by side as a system in order to achieve a full understanding of God. This system has been discussed in many books, but i felt more attracted and moved by this poem as it had answers many questions regarding the role intelligence and beliefs. Similarly Iqbal also said that Concerned with the manifest order you are and acquainted with the inward I am The other aspect if this poem came to my understanding when i researched the time, place and influence this poem was written in. To completely understand the message of this poem we have to understand, that at that particular time the Muslim nation was going through a rough part of history. This poem addressed two aspects of Muslim life. One is about the Divine knowledge and the other is the renaissance and rejuvenation of the Muslim world and Muslim society so that it may regain its lost position in the world community, through the dual task of inner reconstruction and outer adjustment to the changed conditions of the present day world. Which require Intuition as well as Intellect. The latter has precedence over the former. Thus the poet has addressed two problems faced by Muslims all over the world. Seeing the poem in a different perspective i came to know that these both goals can be achieved only, if we devote our selves fully to God, which would in turn also strengthen our nation. This poem contains two messages hidden in each other and shows that a perfect harmony dose exists between our heart and mind. Which is that through knowledge (INTELLECT) and devotion (Intuition) we can achieve inner peace as one needs inner peace to search his soul and then see the world through a learned eye, only and only then the mysteries of world will be solved and God can be found present in every aspect of nature. This is the final message i received from this poem. I like it because it explains the complex relation of intelligence and intuition and that it must co exists. Where Intellect will slowdown Devotion or Intuition will take over as Intuition is the guide and intelligence is the engine and this relation ship is like a machine which will enable us to find our way towards an understanding of Gods existence and the mysterious ways in which he works.

Examining The Professional Services Firm KMPG Information Technology Essay Essays

Examining The Professional Services Firm KMPG Information Technology Essay Essays Examining The Professional Services Firm KMPG Information Technology Essay Essay Examining The Professional Services Firm KMPG Information Technology Essay Essay Introduction What KPMG Does KPMG is one of the large four professional services houses, consisting 135,000 employees in more than 140 states. Specifically in Australia, there are 4800 people. The construction is organised harmonizing to their three key services: Audit, Tax and Advisory. KPMG prides itself on its cognition of industry, committedness to quality and to its clients, and a civilization of intellectuality, diligence, unity and empathy. ( KPMG 2010 ) What IPCG Does IPCG exists within the domain of Advisory, and beneath that, the Internal Audit, Risk A ; Control Services group ( IARCS ) . Its chief intent is driven by the clear demand by package companies to protect their bottom line. Research conducted by International Data Corporation ( IDC ) in 2005 concluded that the universe s package companies were losing USD34 billion in gross to unaccredited installings ( KPMG Intranet ) . The chief issue is that content distributers are supplying an intangible good that contains rational belongings, and for which they are entitled to royalties. However, the distribution frequently relies on good religion of the self-reporting of a company s package deployment. The easiness with which buccaneering can be undertaken unnoticed consequences in a demand to hold a systematic auditing procedure of licencing versus deployment to guarantee right conformity, and to guarantee that any disagreements are remedied financially. The state of affairs is rendered more hard since most companies, despite their good purposes, are non savvy with the regulations and models associated with rational belongings ( IP ) , do non to the full understand their licensing entitlements, and may hold haphazard IT substructure, i.e. developing SAM. KPMG s occupation is to set about audits of a client s package on behalf of their clients, and to make so in a timely and accurate manner, while keeping a positive relationship with all parties involved. It is beguiling the balance between clip efficiency and truth that is a cardinal concern of KPMG, but besides one in which it has a comparative competitory advantage. KPMG is besides embarking further into the kingdom of SAM as a related and valuable extension of its current auditing activities. Models 1. Information Systems Success Model ( DeLone A ; McLean, 2003 ) Overview The DeLone A ; McLean theoretical account was foremost proposed in 1992, but updated in 2003, as a manner of explicating IS success , and deriving a better apprehension of the value and efficaciousness of IS direction actions and IS investings ( DeLone A ; McLean 2003, p.10 ) . By 2003 the theoretical account had been referenced in over 300 journal articles, frequently in a really positive visible radiation. Its popularity might be attributable to its theoretical and empirical foundation, its simpleness and pertinence to a assortment of state of affairss, and its ability to synthesise old research affecting IS success ( DeLone A ; McLean 2003, p.10 ) . The theoretical account is a consecutive theoretical account which implies that the first three factors of information quality, system quality and service quality straight lead to the usage of ( or purpose to utilize ) the IS in add-on to user satisfaction, and that this in bend leads to a net benefit ( Klobas A ; McGill 2010, p.116 ) . That is, for an IS to be successful, it relies on high quality end products ; accordingly this will take to utilize of the system, which in bend provides benefits and therefore user satisfaction. This satisfaction so encourages further usage of the system. The deduction is that if any of the end products are of a low criterion, so the system will either non be utilized, or non supply the needed benefits. In the specific context of a communicating flow, DeLone and McLean define systems quality as the truth and efficiency of the communicating system that produces information ; information quality as the success of the information in conveying the intended significance ; and user satisfaction as the consequence of the information on the receiving system . Service quality is kindred to a client service or CRM factor. ( Delone A ; McLean 1992, p.61 ) Application to KPMG ( Critique ) In the context of KPMG s Internal Audit, Risk and Control Services ( IARCS ) , and specifically the Intellectual Property A ; Contract Governance group ( IPCG ) , the theoretical account can supply a many-sided penetration into bettering both employee and client satisfaction, and besides assist streamline procedures to increase efficiency. Information System: One of the major information flows in IPCG is that which goes from the client to the KPMG audit squad. Specifically, the information system is any manual ( e.g. walkabout ) or computerised procedure ( e.g. batch books ) which are utilized to find the use of licensable package on all machines ( physical and practical waiters, workstations and other devices ) , and so comparing that with that client s entitlement to that use as governed by purchased licences. The generalized procedure is illustrated in the diagram below, along with really approximative clip frames: The process of pull outing and scrutinizing information from a given client is alone, but by and large follows the above stairss. A cardinal concern in heightening efficiency is finding where the constrictions occur. The procedures which are highlighted in the above figure by and large pose a greater chance of hold, as normally these stairss are contingent on a client s actions. This is because these actions are by and large non at the top of a client s precedence list. The DeLone A ; McLean theoretical account says that for this IS to be successful, the information and the procedures must be of sufficient quality so that the terminal merchandise is utilized and good. It is contended that KPMG has had comparative success in the country of IPCG, as it represents a cardinal participant in the Australian market, and has experienced consistent and strong growing in grosss. The chief purpose is whether the DeLone and McLean theoretical account, as applied to KPMG, can explicate the IPCG group s success, and besides account for any skips. The chief IS we are analyzing is the initial informations extraction. Information Quality: the IS Success Model contends that an IS must be successful at conveying a significance ; i.e. that an IS s end product is of necessity, accurate quality. At the really nucleus of the IPCG s activities is the bite of information in the signifier of an Effective License Position study. It is the truth and seasonableness of this study that gives KPMG its competitory advantage. A major hurdle for IPCG is the heavy trust on manual procedures at all phases of the procedure, specifically in the informations aggregation and informations analysis phases. Manual procedures can take to human mistake, and therefore cut down informations unity. This is of peculiar concern here since a client s satisfaction is straight linked to the truth of the informations so KPMG s findings straight correspond to restitution sought by the client from the client. The issue is complicated by the fact that find of information, in the signifier of a client s purchases and use of package, requ ires important cooperation from the client. Furthermore, there is a basic demand to understand a client s IT substructure, and surprisingly sometimes even the clients do nt to the full understand all facets of it. Hence the trust on manual process and the dependance on a knowing and antiphonal client both influence the end product of the quality of information that is extracted. System Quality: the IS Success theoretical account besides emphasises that an IS should bring forth its end product expeditiously. In IPCG this country has been noted as being a defect of the information system, and action has been taken to heighten its effectivity. Within the last 18 months, there has been a realization of the overdependence on manual procedures that are susceptible to monotony, incompatibility and human mistake. This is due to the differing systems adopted by cardinal clients which become hard to consolidate, and the deficiency of mechanization of both the aggregation and analysis of client informations. This means that the production rate of studies is greatly lower than some of its abroad challengers. Nevertheless, KPMG Australia provides a value-add that is attractive to its local clients, for case through its fosterage of client relationship direction. Specifically, KPMG has hired a proficient specializer who intends to integrate engineering in order to streamline procedures. There are four chief proposals: foremost to roll up, create and polish batch books, which are powerful and adaptable to different IT infrastructures. Improvement is still possible because the batches are non available for all plans and/or IT setups ; they need to be editable, but the staff here do non hold expertness in programming. Second, there will be creative activity of tools that automate the analysis of informations which is extracted by the batch books. The purpose is to hold sophisticated tools with a grade of intelligence, which will ensue in a decrease of rhythm times and mistakes in analysis. For case, a typical mistake may affect the definition of cores and processors , a confusing differentiation that is frequently inconsistently applied among clients. Third, a trial waiter will be installed in order to host databases and act as a trial Centre for these new books. Finally, there is an purpose to document all communications in an organized construction, so that any disagreements between KPMG and clients ( e.g. when perceptual experiences change ) can be corrected more rapidly. Finally, direction has considered but non yet implemented a database system to assist with both capacity direction, and to place chances and hazard early on. It will besides help with informations mining for new SAM chances, and as such represents a value-add for KPMG. This will assist help the seasonableness and truth of ELP studies. Service Quality: To supply the topmost service, KPMG s staff demand to be familiar with the different package applications clients are using. This is because they need to clearly understand both how use is defined, and how to deduce and construe the use figures. As such, the thought of merchandise title-holders has been implemented to guarantee that there will be merchandise specializers who can portion their cognition with other staff when they have any questions. Second, KPMG has had a great grade of success because its client relationship direction is seen as paramount. Indeed, their ability to make and keep strong links with their clients is an of import component of their competitory advantage. The IPCG group has maintained this CRM by keeping knowledge-sharing Sessionss to discourse pertinent issues ; KPMG issues white documents to show and portion thoughts for free ; and twice a twelvemonth they hold a common feedback session to supply honest feedback to each other. Management has besides noted the demand in all client battles to supply a high quality service by: responding rapidly ; expecting jobs proactively ; and listening intently to them ( beyond what they re stating, e.g. the tone of their communicating ) . Finding The IS success theoretical account is a utile theoretical account in that it can be applied to assorted scenarios, and besides since it goes to the nucleus of what makes an effectual information system. One of the chief IS in the IPCG group is the extraction of informations from the client. Equally long as the end product is of a high quality, and that the procedure is streamlined, and every bit significantly that KPMG is happy with the end product of the IS, so by deduction the IS must be a successful 1. The theoretical account s strength is that it encompasses both the proficient and human elements of an IS. In the context of KPMG the use factor was non relevant. Possibly the lone downside of the theoretical account is that it does non order the ways in which to accomplish greater truth or efficiency, but making so would decrease the theoretical account s generalization. Iivari ( 2005 ) through empirical observation tested the DeLone A ; McLean theoretical account, and his consequences back up the rationality of the DeLone-McLean theoretical account as a prognostic theoretical account , but besides with the caution that users of IS may be satisfied but non really utilize the IS ( p.16 ) . This unfavorable judgment is non relevant to the IPCG, since its information systems are an indispensable portion of the scrutinizing procedure, and the inquiry is how to guarantee that they are efficient. Iivari besides discusses the ambiguity environing the construct of user satisfaction ( p.18 ) . This lone agreements with the IPCG experiences in that there is trouble in quantifying satisfaction with information systems into a individual metric. However, the factor remains polar to the IS Success theoretical account, both in the sense that it must be met in order to accomplish a successful result, and besides that a strong IS has a high likeliness of taking to satisfaction. Indeed the consequences of Iivari s empirical survey show that perceived system quality and perceived information quality are important forecasters of user satisfaction ( p.8 ) . 2. Implementing Strategic Decisions Model ( Miller, 1997 ) Overview Miller ( 1997 ) elucidates the key factors which determine an effectual execution of a strategic determination. Her attack is to analyze 11 alteration enterprises across six entities, and specifically to rank these alteration executions, so that she can place the chief factors lending to execution success. There is a differentiation made between realizers and enablers . Realizers are the four key factors which are deemed most of import when it comes to alter direction, viz. : backup, clear purpose ( assessability ) , be aftering ( specificity ) and conductive clime ( cultural receptiveness ) . Enablers are merely factors which allow for possible execution success, but are non claimed to be decisive factors. These are summarised as: acquaintance, precedence, resource handiness, structural facilitation and flexibleness. Miller believes that all these factors would use to any alteration execution regardless of the industry or ownership of the house. Miller s first measure is to specify what a successful execution entails. There are three cardinal elements which are discussed: completion, accomplishment A ; acceptableness. Completion means the grade to which everything intended to be done, is done, within the expected clip period ; achievement signifies the grade to which what was done performs as intended ; acceptableness is the grade to which the method of execution and results are satisfactory to those involved in, or affected by, execution . The statement is that a failure in any of these countries will sabotage the success of the venture. Application to KPMG ( Critique ) The IARCS group within KPMG assists clients to place hazards that may endanger their ability to accomplish concern goalsaˆÂ ¦ manage those hazards and finally better the administration s public presentation ( KPMG intranet ) . IPCG is a group within IARCS that specifically assists clients prevent gross escape and protect rational belongings where the client has third-party relationships governed by an understanding . It is clear that an aim of KPMG is a committedness to the client. Hence bettering the efficiency and truth of their auditing activities would accomplish a win-win for both KPMG and their clients. The IPCG group has two cardinal clients with which it has formed extended relationships. As such, it is indispensable that these relationships be maintained, due to the big volume of work which they provide when it comes to scrutinizing their legion clients. In fact the gross from IPCG group entirely accounts for about tierce of the IARCS entire gross watercourse. However there are some cardinal defects which are doing inefficiencies of the scrutinizing procedure as compared to some other houses. As such, direction has recognised a demand to implement alteration to guarantee that KPMG can remain at the head of package licencing audits in Australia, the human dynamo of IPCG, and remain in front of its challengers. This is where the Miller theoretical account becomes relevant working out whether the proposed alterations have had/will continue to hold their intended effect of streamlining and cut downing mistake. Some of the proposed alterations to the IPCG that have been put frontward by direction were initiated 18 months ago. The overall program is to duplicate the group s gross within 5 old ages, and this requires an one-year return of about 30 % p.a. In order to accomplish this, direction s proposals have included: rotary motion of staff between clients in order to portion cognition and resources ; standardizing procedures ; mechanization of procedures to replace manual labor which is susceptible to human mistake ; proviso of common feedback with clients ; furthering those client relationships to larn about information and chances ; happening new clients ; sharing cognition with the planetary KPMG work force ; and distributing out into new and moneymaking concern chances such as SAM and Digital Rights Management ( DRM ) . These alterations appear strong on paper, but how efficaciously these schemes are implemented will be the cardinal determiner of their success. Backing At KPMG, betterment is decidedly at the head of the heads of spouses and directors likewise. Miller emphasises the demand for go oning supportaˆÂ ¦ from those who authorize what goes on every bit good as support from those required to implement the alterations . KPMG has legion meetings, for case monthly workgroup meetings, hebdomadal squad meetings and Knowledge Inc. At these meetings people of all degrees of the administration are given the ability to voice their sentiment, and inquire for elucidation about any proposed alterations. The usual docket at these meetings is how KPMG can better its procedures. At team meetings, directors guarantee that the allotment of undertakings is just and sensible. At workgroup meetings, directors frequently discuss ways that employees can ease procedures and besides portion their expertness so that both employees and directors can accomplish their purposes in a more timely and accurate mode. At Knowledge Inc, advanced thoughts are communica ted between workgroups, and big wins and strong public presentation are congratulated. It is clear that at all degrees invention and alteration is encouraged and discussed often. Clear purposes This inquiry relates to the grade to which the success of execution can be evaluated with preciseness . How will KPMG cognize that it has achieved its cardinal execution aims? The use of splashboard prosodies is one cardinal manner that KPMG ensures procedures are on path, and these are distributed to all the workers in IARCS. These prosodies cover steps such as mean cured rate, realization, productiveness, lockup yearss A ; FTE among others. Attach toing these prosodies is how the figures compare with marks associated with the alteration mechanism. Besides, all persons have semi-annual advancement reappraisals with their directors to guarantee the formation of ends and supervising whether employees are on path to run into this ends. These aims are by and large tied to betterment at a personal degree, and there is a peculiar accent on the taking up of relevant preparation plans ( e.g. a Chartered Accountant making ) . Planing Miller argues that a scheme execution will by and large merely be successful if precise inside informations of execution undertakings and activities are determined early on. One strength of the KPMG scheme is that talk about betterment is non given from a strictly theoretical point of position. Rather, there is a clear deputation of new undertakings to all employees which aim to accomplish the specific aim of heightening efficiency. One illustration is the execution of budget preparation i.e. learning senior advisors how to budget their undertakings harmonizing to clip and cost. This is meant to guarantee answerability, consciousness of new jobs early, cut down ambiguity and enhance capacity direction. Senior advisors were given a specific spreadsheet, every bit good as a elaborate account of how the spreadsheet should be completed, to guarantee they are filled out in an accurate mode in order to help direction. Another illustration of a specific execution program is the proposed new cardinal cognition database, which is a depository of what every employee has worked on, is presently involved in, and pertinent information about clients ( including history of interactions with KPMG ) . A director is meant to be able to look at the database and see where the strain and handiness lies i.e. a speedy position of the large image. Finally, the database is meant to be utilised for informations excavation intents specifically to seek for SAM chances, i.e. the country that IPCG wishes to prosecute. Clarizen has been selected as a tool to precisely accomplish this intent, although its execution has been delayed. Finally, late the thought of merchandise title-holders has been proposed and implemented in the IARCS group as a agency of harvesting the benefits of specialization. Basically, expertness in each of the client s merchandises is a fillip when it comes to scrutinizing clients, since these client meetings may affect proficient slang which must be understood to ease the procedure and demonstrate experience. However, to distribute out the work, it has been proposed that brace of employees can specialize in each merchandise and be the mention point for all future questions. Each brace was delegated the undertaking of composing a five page study refering to issues associating to each merchandise, what it does, how it is licensed and so forth. They will besides be asked to give presentations to the IPCG group. As such this alteration promises success because it is clear to each employee what is required, and it has been punctually carried out because it is for their ain common benefit when interacting with their several clients. Conducive Climate KPMG Australia is per se tied to other planetary subordinates through the Project Management Office online forum. This forum facilitates sharing of tools and cognition in order to heighten efficiency and truth. For case KPMG in Denmark are seen as being at the head of bring forthing batch books which automate the licence scrutinizing procedure. There is besides a dedicated employee who actively travels to different KPMG offices globally in order to better understand their procedures, and expression for cagey solutions to the efficiency issue. Hence the KPMG clime is really contributing to implementing alteration in KPMG as different offices have solutions which can be shared with all other offices and readily accessed, in bend helping employees to be more efficient. Finding Miller s theoretical account seems to thoroughly encompass viing factors which explain effectual alteration direction. Her list of realisers decidedly agreements with observations in the IPCG group. However, Miller expounds upon the fact that her research is limited to more disconnected alteration enterprises, as it is technically hard to analyze its pertinence to more progressive alterations. The trouble is that the prevailing big alterations within the IPCG group have by and large non been disconnected. At KPMG there is a calculated ground for this, viz. a belief that excessively much alteration might hold a damaging impact on employee public assistance whereby they are more likely to be afraid, unsure and unmotivated. As such by sing the alterations at KPMG, anecdotal grounds is provided as to whether Miller s or other factors are more polar in elusive alteration execution. One component that Miller s theoretical account does nt underscore is that people are the polar dimension when it comes to alter. For case Eaton ( 2010 ) explains that betterment is more about people than about the procedure and that persons will be believing at every phase about what is in it for them ( p.31 ) . The nature of KPMG s work is that about all the value of the company is derived from its people. People facilitate alteration, but people are besides the biggest hindrance to alter enterprises. Eaton provides four issues which complicate execution: ignorance, lassitude, commissions and inflexibleness. As an exemplifying illustration of this at KPMG, during the Global Financial Crisis the ICPG group was at the same time undergoing its ain emphasiss. As it began to implement stairss to counter the recession, there was at the same time an undermanning at the director and in-charge degrees. Consequently junior staff were required to set about some of the directors duties. This led to a job in that the junior staff believed that their proficient cognition exceeded that of direction, and that they could easy take on managerial duties. Lines became bleary, and therefore they became disenchanted and sought publicity. However, they could non see the array of other duties that direction entailed, and debates grew heated. Some people were laid away to rectify the state of affairs. Kotter ( 2007 ) besides proposes surrogate factors which he believes important when it comes to alter execution. He proposes seven cardinal stairss, but basically they converge on pass oning a vision with a sense of urgency. Miller references precedence, but suggests that it is merely an enabler ; she mentions specificity as connoting the demand for good communicating. Kotter nevertheless suggests that communicating is non merely of import for the intent of lucidity and apprehension, but besides motive in the more successful instances I have witnessed, an person or group ever facilitates a blunt treatment of potentially unpleasant facts , even if they artificially manufactured a crisis . He besides says the vision works best if it is easy to pass on and entreaties to [ all stakeholders ] . Maurer ( 2009, p.29 ) besides attests to the demand for an effectual leader who ensures clear ends, communicates each member s functions, Fosters cooperation and dainties all reasonably. At KPMG, the execution of alteration resides someplace in the center of Miller and Kotter s theoretical accounts. On the one manus, alteration is nt every bit ingrained in every piece of communicating and action as Kotter would propose. This may be because it could be perceived as overbearing. On the other manus, occupation descriptions, public presentation assessments and group meetings all emphasise the demand to turn, better and introduce. This is reinforced by KPMG s big aggregation of preparation plans which are available to all employees who would materially profit from it. This attack works at KPMG because the purpose is to hold a more elusive alteration a realization that the employee must actively recognize and move in conformity with the alteration enterprises, but non be so overburdened by its demands that they lose motive. I believe this mix to be more effectual than the rigorous Kotter or Miller theoretical accounts in the context that KPMG finds itself in. Their impres sive and consistent grosss attest to this fact. 3.Six Sigma Overview The Six Sigma theoretical account falls within the Entire Quality Management ( TQM ) subject. Moosa A ; Sajid ( 2010 ) say that TQM purposes to specify, put, control and better the effectivity of an administration within its restraints ( 2010, p.745 ) . They describe how the subject has changed over the last 60 old ages to integrate measurement, control and betterment in all sections in all types of houses . Any corporation that is utilising TQM is basically utilizing the doctrine of standardization, client satisfaction and continual betterment . Six Sigma represents the newest theoretical account to use TQM to an administration. Six Sigma is specifically defined as a methodological analysis for prosecuting uninterrupted betterment in client satisfaction and net income that goes beyond defect decrease and emphasizes concern procedure betterment in general . Obviously at its nucleus the theoretical account prioritises the minimization of mistakes in the proviso of a service or good, but it besides incorporates the accomplishment of consistent additions in procedure efficiencies at all degrees of the administration, predictability and statistical measuring. Goh ( 2010 ) describes some of the cardinal strengths and failings of the Six Sigma theoretical account. First, the theoretical account requires a common, realistic metric for quality appraisal and betterment . In fabrication sectors, this might be a defects per million chances , but in service proviso a better step may be the critical-to-quality measuring. Yun A ; Chun ( 2008 ) explain that CTQ steps may incorporate prosodies refering to upper and lower specification bounds , and run intoing clients functional demands. Once it is recognised that defects have arisen, there is a systematic procedure associated with Six Sigma called DMAIC, in order to cut down defects to an acceptable degree. DMAIC is an acronym for Define, Measure, Analyse, Improve A ; Control. DMAIC is of import as service quality that consequences in client satisfactionaˆÂ ¦ leads to making loyal clients ; it besides costs a batch more to pull a new client than to retain an old client ( Kumar et al. 2009 ) . Application to KPMG ( Critique ) Define: The procedure in demand of betterment is identified ( Kumar et al. 2009 ) . The job needs to be quantified in a mensurable statistic. For case in the instance of KPMG that could be clip to finish an audit from start to complete, but this would hold to be complemented with a step for audit quality. Other of import results from the procedure would be heightening and keeping strong client and client relationships following each audit. Measure: As is apparent, summarizing an inherently complex procedure into a individual figure may represent an simplism, yet would besides be good in tracking betterments and flagging jobs rapidly. Time is evidently a reasonably easy metric that can be utilised, although a complication is that client holds outside of KPMG s control could skew it as a step. Nevertheless IPCG is rather effectual at maintaining path of each outstanding client, and holds are rapidly resolved or escalated to their clients. Measuring quality, nevertheless, is hard. One informal manner is to estimate client and client feedback, which occurs at KPMG in the signifier of one-year tiffins. Possibly they could besides implement the usage of studies and questionnaires following audits. Analyse: The strict usage of budgets to account for both cost and clip outgos is used in IPCG to guarantee that audits are completed in an acceptable manner. Meetings are held on a regular basis to guarantee that audit procedures are being conducted swimmingly. Key issues are raised in hebdomadal squad meetings, and most of the clip holds are caused by client armed robberies, non inefficiencies in IPCG s direction. IPCG are required to reach a client legion times before the issue is escalated to the client. Better: Get the better ofing the holds associated with client armed robberies is hard, as it is contingent on activities outside KPMG s control. Customers can besides be rather restrictive in footings of how an audit will be conducted, for case necessitating minimum obstructor to the conducting of concern, being excessively concerned about privateness, and by and large being hard. However, what KPMG can make is further its relationships with its clients to guarantee that their activities become a more important precedence to its clients. Besides, holding a greater presence on-site can assist further these client relationships, both by heightening societal acquaintance but besides acquiring to understand the elaboratenesss of the client s IT substructure, SAM, and package deployment protocols. It is besides important that KPMG establishes a repute of being sensitive to a client s demands, as they may non openly portion these but merely allude to them. Control: Long-run CRM helps guarantee that clients are more antiphonal to IPCG s petitions for informations aggregation. Time delays within IPCG are remedied through increased staff, preparation, squad experience, and the development of machine-controlled batch books to simplify and speed up the procedure. Finding The Six Sigma theoretical account has the needed generalization to be applicable to legion industries, including the service industry. However, coming up with quantifiable statistics for what is a complex and alone procedure is the most hard portion. Besides, the theoretical account does nt give adequate attending to the importance of non merely accomplishing production rapidly and accurately, but besides doing certain that all parties involved are content with the procedure and its results. Decision This study has examined three separate theoretical accounts from the Information Systems and Management and Business academe. All of the theoretical accounts have provided penetration into the success of KPMG s IPCG group, both in explicating grounds for success every bit good as bespeaking ways in which processes can go even more streamlined, accurate and acceptable.

Music alone by Peter Kivy Essay Example | Topics and Well Written Essays - 750 words

Music alone by Peter Kivy - Essay Example Taking the example of sad music, it can be said that music is sad in its quality of having sadness as a solid property just like an egg has an oval shape and white color as apparent properties. This approach gives emotions a defined function. Hence, this essay tends to highlight how Kivy shows that music doesn’t arouse emotions rather it defines them i.e. what type of emotions does music make us experience. On pg 40-41, the stimulation model is not embraced by Kivy as it doesn’t account for the mental aspect of listening to music or relating to it. It can be understood from how Kivy illustrates though Tibby’s addiction and arousal. It is limited to arousal and feelings where as Kivy rightly believes that the mind is equally active while music listening. Arousal occurs like a sort of pleasure that is experienced with sugar or favorite foods or as Kivy says on p.40 â€Å"as drugs stimulate euphoria†. This does not answer the artistic or moral sense of suitab ility which makes it seem morally fitting that we hear serious music when serious while lighthearted music when lighthearted. If we look it through the perspective of Kivy, it is explained that the listeners and individuals say emotional utterances, such as "How amazing" or show movements like Mrs Munt taps her feet, but it is undoubtedly not these responses to music that the listeners are observing and analyzing in their minds. This does not occur â€Å"mindlessly†. These descriptions of music are cognitive but not emotive. For instance, a popular quote from Kivy is, "Sadness is a quality of the music, not a power of the music to do things to the listener" Kivy rejects stimulation model because it largely ignores the conscious and unconscious features of music listening that Kivy elaborates on pg.43. In the unconscious process, ‘expectations are aroused, fulfilled and frustrated’. The weaknesses of the stimulation model are the strengths on the representation model. The representational model of music paints a picture, imitates non musical sounds or tells a story in a song. All these aspects must be included to deduce pleasure from the integrated cognitive experience of music which is not limited to a stimulus for the nervous system. Simply put, the music becomes a cognitive experience because the listener like Tibby perceives the representation in music. The stimulation is on the right only if it has no content; this way it will have no meaning and the listener will have nothing to register or retrieve in his mind. In this light, the stimulation model is right in saying music arouses emotion but music without content. Kiv y verifies his stance yet again by extracting the intellectual aspect of ‘counting’ from Leibniz’s account p.38, (Kivy 1990). Kivy’s representational model is quite convincing especially when the reader reads the entire account in detail; if one applies the theory to different passages of music, one can clearly navigate the cognitive elements. The effect of music, as the stimulation suggests cannot be determined by the impact on the listeners’ sense organs. Emotions have their own physiological component and it cannot be confused as a result of music (Kivy 1990). Otherwise, the stimulation model just attempts to be reductionist in a sense, because it does not focus on the intellectual functioning that occurs during the listening of music especially repetitive listening or in the case of the infant as Kivy highlights